A Plan Is Not a Strategy
Operator ZoneCost Control & Margins/Harvard Business Review/9:32
You've got your labor budget dialed to 28%, your prep lists laminated, your covers projected through next Thursday — and then the health inspector walks in during your busiest service, or your lead cook no-shows on Valentine's Day, or the walk-in dies on a 95-degree Saturday. Plans are beautiful until the kitchen starts throwing punches back. Harvard suits talking strategy might sound academic, but any chef who's pivoted from brunch to catering to ghost kitchen to survive knows the difference between having a plan and actually making it work.
— The Chef's Take












