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Gordon Ramsay Versus Customers | Hell's Kitchen

Operator ZoneKitchen Systems & Workflow/Hell's Kitchen/10:16

Look, I've watched every service meltdown imaginable, and Ramsay's customer confrontations are pure masterclass in protecting your kitchen's integrity while the dining room burns. The man understands that sometimes you have to choose between kissing ass and maintaining standards — and he never hesitates to pick his team over some entitled prick with a complaint. This is required viewing for anyone who's ever had to explain why the customer isn't always right when your cooks are drowning in the weeds.

— The Chef's Take

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