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Owners Can't Take Criticism on Burger | Kitchen Nightmares

Operator ZoneRestaurant Failures & Lessons/Kitchen Nightmares/6:34

I've watched too many owners dig their own graves exactly like this — thinking their burger is perfect while the customers are voting with their feet and empty seats. The moment you stop listening to criticism, you're already dead; you just haven't felt the cold yet. Gordon's just the coroner delivering the news these clowns refused to hear from everyone else.

— The Chef's Take

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