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Role of QA and QC quality department functions

Operator ZoneHygiene & Safety/Tom Mentink/13:21

You're running a kitchen, not a manufacturing plant, but the distinction between QA and QC will save your ass when the health inspector shows up unannounced. Quality Assurance is your systems — the temp logs, the HACCP protocols, the training that happens before service even starts. Quality Control is what happens on the pass when you catch that overcooked salmon before it hits table twelve. One prevents the fire, the other puts it out.

— The Chef's Take

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