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5 BIG MISTAKES Hotel Owners Make in 2025

Operator ZoneRestaurant Failures & Lessons/Shiv Shankar Chef

Chef Shiv breaks down the five ways hotel owners torch their food operations before they even get started, and every mistake he calls out applies whether you're running a 20-room boutique or a corner bistro. The numbers don't lie and the fundamentals don't change — overstaff the front, understaff the back, ignore food cost, and you're bleeding money before the first plate hits the pass. Twenty years in hospitality means he's watched good operators fail for bad reasons and bad operators fail for obvious ones.

— The Chef's Take

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