Why So Many TGI Friday Restaurants Are Closing | WSJ What Went Wrong
Operator ZoneRestaurant Failures & Lessons/The Wall Street Journal/6:23
You watch a chain that once moved 300 covers a night reduced to closing stores faster than they can find buyers, and the lesson isn't about nostalgia — it's about what happens when you stop watching food costs while chasing every trend that walks through the door. TGI Friday's forgot the most basic rule: you're either running the numbers or the numbers are running you. The flair bartending was fun, but nobody ever went broke because their pour cost was too tight.
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